Records and regulatory operations

Understand enrolment, registration, records and regulatory contact.

• When does the seven-year AML record period start?

  Different record types use different starting events.

• Do AML records have to include copies of identity documents?

  Record the information, verification and decision; a document image is not the whole CDD record.

• What does it mean to reconstruct a transaction from records?

  A reviewer should be able to follow what happened using linked evidence.

• What should an AML decision record explain?

  Connect the facts, review steps, outcome and reason so a later reader can follow the decision.

• How can AML records be both accessible and secure?

  Give authorised staff a reliable way to retrieve evidence without exposing it unnecessarily.

• Why keep earlier AML program versions and approval records?

  Preserve the instructions and decisions that applied when work was performed.