Australian AML/CTF · Explainer

Adverse media and customer risk

Adverse media can give relevant risk information. Its source, date, accuracy and connection to the customer need examination.

General information only, not legal, compliance, or other professional advice. Does not confirm compliance.

Information that needs examination

Adverse media means public reporting of potentially relevant negative information about a person or business. It can include allegations, investigations and court outcomes.

A report can give a reason for further customer due diligence (CDD). A headline alone does not establish identity, guilt or the required response.

Source: AUSTRAC: Collect additional KYC information; Verify or re-verify KYC information.

Separate the source from the claim

A useful review identifies who published the claim, the original evidence and the date. An article that repeats another report is not independent confirmation.

The review also distinguishes an allegation, a charge and a court finding. Later corrections, dismissals or appeal outcomes can change what the earlier report supports.

These are suggested evidence checks. The law requires risk-appropriate information and verification. It does not prescribe this exact research form.

Sources: AUSTRAC: Verify or re-verify KYC information; Federal Register of Legislation: Section 28(3).

Examine a report before using it
  1. Source

    Identify the publisher, original evidence and date.

  2. Status

    Distinguish an allegation, a charge and a court finding.

  3. Later information

    Examine corrections, dismissals and appeal outcomes.

Examine a report before using it

Suggested evidence checks. A headline alone does not establish identity, guilt or the required response.

Follow the process from top to bottom.

Connect the information to the customer

The business needs evidence that the report concerns the relevant person. A similar name may concern somebody else. The screening-match article gives that separate identity process.

A supported identity connection is only one step. The business then examines the conduct, its date and its relevance to the proposed service.

Source: AUSTRAC: Collect additional KYC information; Verify or re-verify KYC information.

A fictional report and a later correction

A fictional search finds an article that links a company director to a fraud investigation. A later correction states that the report named the wrong person.

The reviewer records both reports and the correction. The original headline no longer supports the same conclusion about the director.

If relevant concerns remain, the business examines its CDD and reporting duties. The suspicious matter report article gives the legal reporting test.

Sources: AUSTRAC: Verify or re-verify KYC information; Federal Register of Legislation: Section 41(1).

Sources and scope

Sources checked on 2026-09-13. This page is not continuously updated. Check the linked legislation and AUSTRAC guidance for current requirements.

How we prepare articles

This page does not cover: the detailed steps for resolving name matches.

Common AML/CTF terms